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INTRODUCTION TO THE AIRLINE INDUSTRY

Start with the essentials to launch a career in the airline industry. Learn about the history of airline organizations, and the various operational and business functions that make up an airline.

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This course is available in e-textbook format. Enrol at an Aviation Consulting Authorized Training Center to study these materials with the help of a local trainer

  • This course requires approximately 40-45 hours of study to be completed in 12 months from the purchase date (enrollment validity). After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam.
  • Student performance will be based on an examination. Please refer to the Exam Information below for more details.


Important: Please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order. If you are wishing to purchase courses for more people, please Contact Us

Upon completing this course you will have the skills to:

  • Know the history, current scale and scope of the airline industry
  • Find out about the multiple operational and business functions of airlines
  • Describe the duties and responsibilities of key airline personnel

IATA Introduction to the Airline Industry content

  • Airline Organizational Structure and Personnel
  • Airline Business Model
  • Airline Fleet
  • Airline Manufacturers and Vendors
  • Government and industry agencies

This course is recommended for:

  • Entry-level airline industry staff
  • Newcomers to the airline industry


An IATA Certificate is awarded to participants successfully passing the final exam.

  • Online exam with remote supervision
  • Exam Format: Multiple Choice questions, Closed Text Book
  • Number of questions: 100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade: 90 correct answers
  • Number of exam attempts: 2

Harvard ManageMentor© Exam

  • Exam Method: Online assessment
  • Exam Format: Multiple-choice questions
  • Number of Questions: 10 or less per HMM module
  • Time Allowed: The assessment can be retaken as many times as you need to pass
  • Passing Grade: You must score at least 70% on the assessment.

This course is a step toward earning an IATA Diploma in:

Aviation Fundamentals Diploma

This self-study diploma will provide new graduates looking to join the air transport industry or professionals looking to move into the industry, with a solid understanding of the industry. Learn about the history of aviation, its different components and interdependencies among: airlines, airports, civil aviation authorities and air navigation services that needs to work in harmony in order to ensure safety and efficiency. You will also discover proficient and effective ways of increasing sales and revenue with the right marketing strategy.