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INTRODUCTION TO THE AIRLINE INDUSTRY FOR THE LEADERSHIP& MANAGEMENT TRAINING PROGRAM

Start with the essentials to launch a career in the airline industry. Learn about the history of airline organizations, and the various operational and business functions that make up an airline.

This training program combines IATA’s trusted Introduction to the Airline Industry course with Harvard ManageMentor© (HMM), a state-of-the-art, media-rich training platform furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development.

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IATA Introduction to the Airline Industry course

    • This course requires approximately 45 hours of study to be completed in 12 months from the purchase date (enrollment validity).
    • This course is available in e-textbook format. Enrol at an Aviation Consulting Authorized Training Center to study these materials with the help of a local trainer.
    • After the enrollment validity expires, you will not have access to the course content and will not be able to take the exam.

Student performance will be based on an examination. Please refer to the Exam Information below for more details.

10 HMM© courses

Additional time will be required for the 10 HMM© modules. Each HMM© self-study module requires approximately 2-4 hours of study. Access to the HMM© platform is valid for 6 months (enrollment validity) from the date access is provided, with exams administered online.

Enrollment

  • Enrollment fees include both the IATA course and access to the HMM© platform.
  • Upon payment, you will receive access to all HMM© content for a six-month period.

Important: Please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order. If you are wishing to purchase courses for more people, please Contact Us

Upon completing this course you will have the skills to:

  • Know the history, current scale and scope of the airline industry
  • Find out about the multiple operational and business functions of airlines
  • Describe the duties and responsibilities of key airline personnel
  • Build or refresh management and leadership skills
  • Respond to management challenges effectively

IATA Introduction to the Airline Industry content

  • Airline Organizational Structure and Personnel
  • Airline Business Model
  • Airline Fleet
  • Airline Manufacturers and Vendors
  • Government and industry agencies

HMM© access

This valuable online reference tool, used by companies around the world, will help you handle day-to-day management issues.

HMM offers the following on-demand features to help you achieve more on the job:

  • Concise lessons and tools for fast and effective learning
  • Videos featuring Harvard University faculty, trusted experts, and next-generation emerging leaders
  • Editor’s Choice articles featuring up-to-the-minute business expertise, selected and updated quarterly by Harvard Business Publishing editors
  • Hundreds of new checklists, self-assessments, worksheets, and handouts to facilitate the application of new ideas to your own work environment
  • Personalized experience: goals, skill development, and action planning to help you quickly apply new skills
  • Post-topic, On-the-Job component where you work on your action plan and receive content, tips, and reminders

This course is recommended for:

  • Entry-level airline industry staff
  • Newcomers to the airline industry

  • You will receive an IATA Certificate upon successful completion of the IATA exam.
  • A Harvard ManageMentor© certificate of completion is awarded for each module, provided you obtain a passing grade of 70%. You may track your progress within the HMM platform.
  • Upon successful completion of the 10 required HMM© modules and the IATA course, contact us to claim your IATA Leadership and Management Diploma.

  • Online exam with remote supervision
  • Exam Format: Multiple Choice questions, Closed Text Book
  • Number of questions: 100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade: 90 correct answers
  • Number of exam attempts: 2

Harvard ManageMentor© Exam

  • Exam Method: Online assessment
  • Exam Format: Multiple-choice questions
  • Number of Questions: 10 or less per HMM module
  • Time Allowed: The assessment can be retaken as many times as you need to pass
  • Passing Grade: You must score at least 70% on the assessment.

This course is a step toward earning an IATA Diploma in:

Leadership & Management Diploma Program

Enhance your critical business knowledge and skills through this highly-acclaimed training program.